Frequently Asked Questions

If you have a question that is not answered here, please send us an email at: You can also  browse the Elevate Washington member system user guide for more detailed instructions and tips on creating and managing your account.

Which data fields show up in the youth program directory?

Most of the data you provide is not made public. However, some information is presented in the public-facing youth program directory. This information is intended help people find and evaluate available programs in their area. Browse the youth program directory to see how your information will be presented.

Who can see my organization’s information?

The Youth Program Registry is hierarchical in structure with five different types of users. A breakdown of these different user types are listed below:

  • SOWA Administrator: The SOWA administrator has access to all information located in the registry.
  • Organization Administrator: If you are the administrator for your organization, you will be able to view data and run reports on your organization, all associated sites and programs, and create aggregate reports on workforce data.
  • Organization Staff: Users associated with an organization can view data and run reports on their organization and on all associated sites and programs.
  • Site Administrator: As a site administrator, you will be able to view data and create reports on your site, as well as all associated programs and aggregate workforce data for your site staff.
  • Site Staff: Users associated with a specific site can create reports using your site’s data, as well as on all associated programs.

Who should be an administrator?

The person who registers an Organization or Site is automatically made the administrator.

You can change or add administrators on your dashboard under the “Accounts” tab. Administrators should be someone with access to an Organization’s internal reporting and human resources information.

Where is data being collected for aggregate reports?

Data reflected in the aggregate reports is collected from the program level. While an organization may have reported similar information, the accuracy and availability of data is based on the number of programs in the Elevate Washington member system.

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